What We Collect and Why It Matters
When you open an account, we collect your name, contact details, and the payment method you register — whether that is bKash, Nagad or Rocket. Each deposit or withdrawal transaction generates a record tied to your account wallet, which we hold to verify your identity and
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maintain accurate financial logs. We do not sell this information to third parties. We share transaction data only where required to process your payment through the relevant local rail or to comply with a lawful request from an authority with jurisdiction over your region. Device data
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— your browser type, IP address and session activity — is collected automatically when you access the platform on mobile or desktop. This helps us secure your account against unauthorised access and diagnose service issues. Data retention periods vary by category: account registration data is kept
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for as long as your account remains active, while payment records are held for the period required under applicable rules in your eligible region. You may request a summary of data we hold on you, ask for corrections, or request deletion where local law and our
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retention obligations permit. Availability of certain features, including account creation, depends on your local law and the region you access from.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.